Frequently Asked Questions
What is OLVAI App?
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OLVAI App lets you generate high-quality AI images and videos in seconds using text prompts or templates.
Is it free to use?
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The app offers free and premium features. Some advanced tools may require a subscription.
What account options are available?
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OLVAI may offer free usage and paid options. Current features, pricing, and availability are shown in the app and may vary by platform.
How do credits work?
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Each generation tool shows its credit cost before you start. Costs vary by model, media type, and output settings.
What happens if an AI generation fails?
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If a generation fails due to a system error, the credits will automatically be refunded to your balance. If a generation is blocked by our safety filters, credits may not be refunded.
Can I use my generated content commercially?
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Commercial-use rights can depend on the model, your inputs, applicable law, and the current plan terms. Review the Terms of Use and make sure you have permission to use all uploaded material.
Who owns the images and videos I generate?
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You own the rights to the content you create on OLVAI. However, by using the platform, you grant OLVAI a license to host and process the content to provide our services. For Pro users, we offer full commercial usage rights.
What content is prohibited?
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We prohibit sexual or adult content, child-safety violations, non-consensual or deceptive imagery, hate, graphic violence, illegal activity, and intellectual-property violations. See our Safety Guidelines for details.
Why was my prompt "Flagged" or "Blocked"?
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Our AI safety filter scans prompts for keywords that violate our community guidelines. If your prompt is flagged, try rephrasing it to focus on artistic style rather than sensitive subjects or specific people.
Why is my video generation taking so long?
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Video generation is computationally intensive, so processing time varies by model and demand. You can follow the generation status in the app.
What file formats does OLVAI support?
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We export photos in JPG/PNG and videos in MP4 (H.264). We recommend a stable Wi-Fi connection for high-resolution video downloads.
Are my photos used to train your AI?
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By default, we do not use your private uploads to train our public models.
Where can I report a bug or issue?
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Please contact us through the app or email
support@olvai.app to report bugs or feedback.